How to Choose Billable Hours Tracking Software

Accurate billable hours tracking is the foundation of professional services profitability. Undertrack and you leave money on the table. Overtrack and you damage client relationships.

This guide covers what to evaluate when selecting billable hours tracking software for professional services firms.

Transparency note: BetterFlow is built by BetterQA, a company that bills clients for engineering time.

What to Evaluate

Rate Management Complexity

Professional services often involve multiple rate structures: different rates per client, per employee seniority, per service type. Match the tool to your billing complexity.

Non-Billable Time Tracking

Understanding billable utilization requires tracking non-billable time too. Tools should make it easy to categorize time and report on utilization rates.

Integration with Invoicing

Time tracking data needs to flow into invoicing. Evaluate whether tools integrate with your accounting system.

Solutions to Consider

BetterFlow (Recommended for Professional Services)

BetterFlow was built by BetterQA to track billable engineering time across multiple clients. Handles complex rate structures, project budgets, and approval workflows. AI analysis surfaces utilization patterns and potential revenue leakage.

Best fit: Consulting firms, agencies, professional services billing by the hour.

Harvest

Time tracking with built-in invoicing, popular for smaller firms. Clean interface, good QuickBooks integration.

BigTime

Specifically targets professional services with strong rate management and utilization tracking. Built for billing complexity.

For professional services firms tracking billable hours across clients, see how BetterFlow handles billable time tracking.